LAST UPDATED: JANUARY 20, 2014
"Personal Information" is information that identifies, relates to, describes, or is capable of being associated with you as an individual. Non-personal information, in contrast, is any information that does not reveal your specific identity, or cannot be used to be permit the physical or online contacting of you. We collect Personal Information, and non-personal information, in two ways: 1) active collection, and passive collection. Our collection, use, and disclosure of information collected passively is addressed below under the heading "Technical Information."
What Information is Being Collected
Information voluntarily submitted by users: mycolorknobs.com by exxel company collects certain information from and about its users. Various forms require users to give us contact information. Not all information is required to be provided (required information will be clearly noted), but if you should choose to withhold information, you may not be eligible to participate in or receive full benefit from all products or services on the website.
Information automatically collected from users: When you visit this (or any other) website, your browser automatically transmits certain information including the type of computer, operating system and web browser you are using. We may also automatically collect information including your IP address, the web pages you visit on our site, and the date and time of your visit.
"Technical Information" may be Personal information or non-personal information. It is generated and collected as a part of your use of technology to access the Site, such as:
- Browser information
- Server log files
- Information collected through cookies, pixel tags and other technologies
- Demographic information and other non-personally identifiable information provided by you and
- Aggregated information
HOW WE COLLECT TECHNICAL INFORMATION
We and our third-party service providers may collect Technical information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers, such as Media Access Control ("MAC") address, computer type (Windows or Macintosh), screen resolution, and the type and version of your operating system and browser.
Using pixtel tags and other similar technologies: Pixtel tags (also known as web beacons and clear GIFs) are small images that may be used by us and our service providers in connection with some Site pages and HTML-formatted email messages to, among other things, render the Site pages to you on various hardware devices and operation system versions, track the actions of Site users and email recipients, measure the success of marketing campaigns and compile statistics about Site usage and response rates. Pixtel tags may collect information such as the pages, features and links accessed by a Site visitor, and the IP address, browser type and operating system of such visitor's computer.
From you: We and our service providers may collect demographic information such as your location, as well as other information, such as your preferred means of communication, your gender and your date of birth, when you voluntarily provide this information to us or our service providers. We also maintain a record of your orders, purchases, exchanges, returns, and wish list in connection with the Site or our business. Unless combined with Personal Information, this information does not personally identify you or any other customer or potential customer.
By aggregating information: We and our service providers may aggregate Personal Information collected from our customers and potential customers, for example by using Personal Information to calculate the percentage of such individuals who have particular telephone are code. Aggregated Personal information does not personally identify you or any other customer or potential customer.
HOW WE USE AND DISCLOSE TECHNICAL INFORMATION
Where Technical Information is non-personal information, we may use and disclose such information for any purpose. In some instances, we may combine non-personal information with Personal Information (such as combining your name with your zip code). If we combine any non-personal information with Personal Information, the combined information will be treated by us as Personal Information while it is so combined.
USE OF INFORMATION FOR MARKETING AND PROMOTION RELATED PURPOSES
By supplying us with Personal Information, you understand and agree that it may be used to provide you with marketing and/or promotional information and materials (including but not limited to via United States mail, and e-mail,) about our products or services. You are voluntarily providing this information and hereby expressly grant us the right to use the information supplied for such purposes. Please note that we reserve the right to utilize the information you provide to us for our marketing and/or promotional purposes, and to determine how to better communicate with our customers in our sole discretion. The provision of Personal Information is not a condition for engaging in a credit and/or debit transaction, and is a voluntary program that has no association with any particular form of transaction or method of payment. Also, you can always withdraw your consent by using the mechanisms described below in the Choices & Access section.
Other Use of Your Information
Third Party Distribution of Your Information
Links to Other Sites
The mycolorknobs.com by exxel company website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those polices before visiting the websites. We have no responsibility for linked websites, and we provide links solely for the convenience and information of our visitors.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information under our control. This site has security measures in place to protect the loss, misuse and alteration of the information under our control, such as firewalls and authentication protection. This website, and more importantly all user information, is further protected by a multi-layer firewall based security system. Unfortunately, no data storage system or data transmission over the internet can be guaranteed to be 100% secure. Please exercise caution in submitting Personal Information via the Site, especially if you are accessing the Site using a WiFi hotspot or public network. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel the security of any account you might have with us has been compromised, or if you are unable to utilize our Site-related SSL technology), please immediately notify us of the problem and place any orders with us over the telephone, instead of using the site. You may contact us in such circumstances in accordance with the "Contact Us" section below.
CHOICES AND ACCESS
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:
Receiving promotional emails from us: If you no longer want to receive promotional emails (such as information about new products, special offers and sales events) from us on a going-forward basis, you may opt-out of receiving such communications by: clicking the "opt-out" link in any promotional emails or by contacting us in accordance with the "Contact Us" section below. When contacting us, please be sure to include your full name and the email and/or postal address that you used when registering or making a purchase. We will seek to process your request regarding promotional emails within 10 business days.
Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send important administrative messages to you, and you cannot opt-out from receiving such administrative messages. For example, when you place an order, we will continue to confirm your order and shipment status by email. We may also need to contact you via telephone, email or postal mail with information or questions regarding your order.
HOW YOU CAN ACESS OR CHANGE YOUR PERSONAL INFORMATION
We welcome your willingness to update your information with us. You may review or ask us to update your Personal Information by contacting us in accordance with the "Contact Us' section below. In your request, please make clear what information you would like to have changed.
We will try to comply with your request as soon as reasonably practicable. We are not responsible for changing information in the databases of Affiliates, Promotional Partners and other third parties with whom we have already shared your Persoanl information.
Use of Site By Minors
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site.
The Site is controlled and operated by us from the United States, and is not intended to subject us to the laws and jurisdiction of any state, country or territory other than that of the United States.
Your Acceptance of these Terms
By using this site, you signify your agreement to all the terms of the mycolorknobs.com by exxel company Privacy Policies. If you are not in agreement to this policy, please discontinue the use of this web site. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. Your continued use of the mycolorknobs.com by exxel company web sites following the posting of changes to these terms is an acknowledgement of your acceptance of these changes.
mycolorknobs.com by exxel company
PO Box 428
6300 Sage Wood Drive, Ste. H
Park City, Utah 84098
Toll Free: 1-800-553-9935